Cancel your subscription

You can cancel your subscription yourself in a few clicks. Your classes stay available until the end of your current billing period, and nothing is charged after that.

Steps

1. Sign in and open Account from the avatar menu in the top right.
2. Choose Billing. You land on the Membership tab.
3. Select Cancel subscription.
4. A confirmation appears that reads "Cancel at the end of your current period? You'll keep access until then." Select Yes, cancel to confirm, or Keep subscription to back out.
5. The status card updates to show the date your access ends, and you get a confirmation email.

Good to know

• Cancelling always takes effect at the end of the current period. It is never immediate, so you do not lose the time you paid for.
• Cancelling stops future charges. It does not refund the period you are in.
• If you are on a free trial, cancelling before the trial ends means you are not charged at all.
• Once you have cancelled, the Cancel subscription button is switched off, since there is nothing left to cancel.
• Your history, saved classes, and notes are kept, so you can pick up where you left off if you come back.
• Changed your mind before your access ends? Contact support and we can undo the cancellation for you.
• If you subscribed through the App Store or Google Play, that subscription is not managed here. Cancel it in the App Store or Play Store instead.

Related articles

• What happens when you cancel
• Refunds
• Switch plans
• How the free trial works