Switch plans
Updated
You can move between plans yourself. The switch is queued and takes effect at your next billing period, so there is no charge or credit at the moment you change.
Steps
- Sign in and open Account, then Billing. You land on the Membership tab.
- Find the Change plan dropdown and pick the plan you want.
- Select Switch plan.
- The helper text confirms it: "Changes take effect at your next billing period." Your status card now reads "A plan change is scheduled for your next period."
Good to know
- Nothing is charged when you switch. Your current plan runs to the end of the period you paid for, then the new plan and its price begin.
- There is no proration and no partial credit, in either direction.
- You keep full access the whole time. Nothing changes about the classes you can watch.
- You can replace a queued change by choosing a different plan from the same dropdown. What you cannot do there is switch back to the plan you are already on, so if you want to call the change off entirely, contact support and we will clear it for you.
- Prices for each plan are on the pricing page, which you can also open from the Membership tab.
- If you subscribed through the App Store or Google Play, change your plan there instead.
Related articles
Related articles
- Cancel your subscriptionCancel any time from Account then Billing. You keep full access until the end of the period you already paid for.
- What happens when you cancelYou keep access until the end of the period you paid for, and your history, saved classes, and notes stay put.
- Change your payment methodAdd the new card in Account then Billing, make it your default, then remove the old one.
- Update your billing detailsYour profile name is what shows on your account and in our emails, and every charge is listed on the History tab.