Registering a device for your gym

Updated

Devices such as studio screens and tablets are registered against your organization's account. There is no self-serve pairing screen yet, so our team sets them up for you.

Steps

  1. Open the contact support form and choose the gym or corporate option.
  2. Tell us your organization name, which location the device is at, and what you want to call the device.
  3. We register the device against your account and confirm by email once it is ready.
  4. To change or remove a device later, get in touch the same way.

Good to know

  • A device belongs to your organization, not to a person, so staff changes do not affect it.
  • Registration is done by our team, and there is no pairing code screen on the website today.
  • Have the location and a clear name for each device ready when you contact us. It makes setup much quicker.
  • For a personal membership on a home TV, no registration is needed. Just cast the class from your browser.
  • If your business account is not set up yet, start with the gym and corporate accounts article.

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